Shipping policy
Processing Time
After an order has been placed, it will may take between 1-3 days before tracking information is available.
Shipping Duration
| Country | Duration | Cost |
| USA | 10-15 days | $20 |
| Canada | 10-15 days | $25 |
| UK | 10-15 days | $25 |
| Malaysia | 7-12 days |
FREE |
| Australia/New Zealand | 10-15 days | $25 |
| Singapore |
10-15 days | $20 |
| Rest Of the World* | 10-15 days | $35 |
** If your order is a mix of items ( pre order items + jewelry collection), shipping duration will not be indicated at checkout. Please refer the above for durations.
Based on your shipping country, if more than 7 days have passed please email us at sales@luxoba.com to review the status of your order.
Refunds will be handled through email if necessary.